Business Training with Leadership Techniques, LLC: Managing Across the Generations
During this 1-hour presentation, we will discuss the impact that this culture of generational diversity is having on our business environment and the techniques needed for business survival in this dynamic environment. (PDUs: 1 Leadership) Welcome to the multi-generational environment of 2016! Now that we’re all here, it’s time to get to work on understanding each other. We are experiencing a unique era of generational diversity, and this unprecedented integration provides a rich tapestry of backgrounds, style trends, and purchasing preferences. Compounded by the rapid pace of technological advancement, the impact on business is enormous. Who has the money? How can we attract a multi-generational buyer-base? How can we simultaneously appeal to baby-boomers, gen-xers, and millennials? What new demands will gen z place on us? The era of instant gratification and immediate communication means customer service needs to be the number one priority for every business. $10 for Chamber Members (enter code 2016) $15 nonmembers Registration is processed through Leadership Techniques, LLC
About Leadership Techniques, LLC
Session content is prepared and presented by Leadership Techniques, LLC. Instructors David B. Newman and Lisa Hammer. Newman and Hammer are both PMI-certified Project Management Professionals with 30 years of experience.